When I overheard a little girl tell her grandmother that maybe one day, after she got better, they could afford to sit in business class together, I couldn’t stop thinking about her. Minutes later, I learned they were flying to Denver for her medical treatment. Giving up my upgraded seat seemed like such a small thing—but by the end of the flight, I realized it had become a memory neither of us would ever forget.
The upgrade wasn’t something I’d earned. At least, that’s how it felt. My company had booked my flight from New York to Denver at the last minute after a conference …
When I overheard a little girl tell her grandmother that maybe one day, after she got better, they could afford to sit in business class together, I couldn’t stop thinking about her. Minutes later, I learned they were flying to Denver for her medical treatment. Giving up my upgraded seat seemed like such a small thing—but by the end of the flight, I realized it had become a memory neither of us would ever forget. Read More